6 Months Warranty

Experience peace of mind with Seya Care, our exclusive warranty program designed to protect your tech investments. Backed by the trust and expertise of SL Geek, we ensure reliable repairs, hassle-free replacements, and expert support. Because when it comes to your tech, trust and care go hand in hand.

People love Seya Care because we offer the best possible warranty experience in Sri Lanka. Once your product is delivered, you’ll receive all warranty information directly via SMS. With our e-warranty service, there’s no need to worry about losing physical warranty cards, as everything is securely stored and easily accessible. Plus, our system is 24/7 trackable, allowing you to check the status of your warranty claim anytime. You’ll also receive real-time updates via SMS, keeping you informed every step of the way.

Our warranty program ensures that claims are handled transparently and efficiently. Depending on the product’s condition and stock availability, a warranty claim can result in a repair, replacement, or refund after inspection. Typically, the claim process takes 3-10 business days, depending on the complexity of the issue. To be eligible for warranty coverage, the product must be free from any physical damage and must not have been opened or tampered with by unauthorized personnel. If any external components like wires or accessories are damaged, the warranty may also be voided. Additionally, water damage, lightning strikes, high voltage damage, and accidental physical damage are not covered under the warranty.

For a smooth warranty claim process, customers must provide valid proof of purchase, such as the original receipt or transaction record. Please note that the warranty is non-transferable and remains valid only for the original purchaser. Every claim undergoes a thorough inspection by our technical team, and the final decision regarding repair, replacement, or refund is made based on the inspection results.

At Seya.lk, your satisfaction and trust are our top priorities. Our Seya Care Support Team is always available to assist you with your warranty claims and ensure a seamless experience. With Seya Care, you’re not just buying tech – you’re investing in trust, reliability, and expert-backed care.